CPP20212 Certificate II in Security Operations

CPP10107 Certificate I in Security Operations is now superseded as at 20 Jan 2019 by CPP20218 Certificate II in Security Operations.

CPP20212 Certificate II in Security Operations is now superseded as at 20 Jan 2019 by CPP20218 Certificate II in Security Operations.


WA Police Licencing have introduced a new requirement for anyone applying for a Security Officer or Crowd Controllers Licence to undertake a competency examination.

This new requirement is now part Regulation 17 of the Security and Related Activities (Control Regulations)

Following consultation between WAPOL Police Licensing Services, Financial, Administrative & Professional Services Training Council and the Security Agents Institute of WA, a rigorous testing system has been developed and SAIWA has been selected to establish a dedicated Security Competency Testing Centre at its office in Perth.

See SAIWA website


CPP20212 – Cert II Security Operations
– with Security Officer and Crowd Controller

A security guard, security officer is a person who is paid to protect property and its assets (including people, money, etc) by utilising preventative measures. They do this by maintaining a high-visibility presence to deter illegal and inappropriate actions, observing (either directly, through patrols, or by watching alarm systems or video cameras) for signs of crime, fire or disorder; then taking action to minimise damage (example: warning and escorting trespassers off property) and reporting any incidents to their client and emergency services as appropriate.

12 Units of Competency (7 core plus 5 elective units)

The 13 day course has been designed to meet the requirement to obtain a Western Australian (WA) security licence with crowd control which will take course over 13 days. The certificate in security operations is based on the national training package and is designed to open up a career path in the security industry.
Successful completion of this qualification, learners can apply for a security licence issued by WA Police Security Licensing Branch and will be able to perform the role of a licenced Security Officer working as an Unarmed Guard.

Job Roles

  • Security Officer Static Guard
  • Security Officer (Security Screener) – with alternative Elective units
  • Security Officer (Control Room) – with alternative Elective units
  • Static Security Officer – with alternative Elective units
  • Security Gate Operator – with alternative Elective units
  • Loss Prevention Officer – with alternative Elective units
  • Event safety
  • Casinos
  • Pubs and clubs

Entry Requirements

Candidates considering this qualification must satisfy the following:

  • Aged 18 years or older
  • Where identified; complete a mandatory Language, Literacy and Numeracy (LLN) assessment and be reasonably competent in written and spoken English
  • Eligible for the issuance of a security licence by WA Police Security Licensing Services

It is expected that learners:

  • Have reading and writing skills that will enable them to understand diagrams; complete written reports and understand workplace documents
  • Are able to communicate effectively in formal situations and meetings
  • Are able to undertake research for workplace documents

Pathways from the qualification

After achieving this qualification candidates may undertake:

  • Crowd Controller Electives
  • CPP30411 Certificate III in Security Operations (Team Leader); or
  • CPP30411 Certificate III in Security Operations (Cash-In-Transit Guard)


This program requires a minimum completion of 80 hours of face to face instruction, which is equivalent to 10 standard 8 hour working days for group face to face delivery of the packaged Units Of Competency (UOC).

This approach allows students sufficient time between sessions to undertake self-directed learning, workplace projects, on the job evidence gathering and out-of-class assessment activities. Workshops involve participants in active discussion, problem-solving exercises, context specific simulation scenarios, networking opportunities, and realistic presentations related to building the skills and experience necessary for leading and managing staff.

Employability Skills

  • Communication
  • Teamwork
  • Problem-solving
  • Initiative and enterprise
  • Planning and organising
  • Self-management
  • Learning
  • Technology

Program Areas

  • Legislative and organisational requirements
  • Workplace health and safety
  • Communication, social and cultural awareness
  • Teamwork and performance
  • Planning
  • Stress management
  • Conflict and response
  • Reporting and documentation
  • Maintenance

Core Units

  • CPPSEC2001A Communicate effectively in the security industry
  • CPPSEC2002A Follow workplace procedures in the security industry
  • CPPSEC2003B Work effectively in the security industry
  • CPPSEC2004B Respond to a security risk situation
  • CPPSEC2005A Work as part of a security team
  • CPPSEC2006B Provide security services to clients
  • HLTAID003 Provide first aid

Elective Units

  • CPPSEC2011B Control access to and exit from premises
  • CPPSEC2014A Operate basic security equipment
  • CPPSEC2015A Patrol premises
  • CPPSEC2017A Protect self and others using basic defensive tactics
  • TLIE2007A Use communication equipment

Course Cost: $550 (Includes HLTAID003 & Crowd Control)